Frequently Asked Questions

ARNEUX is a made to order personal care house for skin, hair, body, baby, makeup, and home fragrance. Each product is prepared with intention to support freshness, quality, and less waste, rather than sitting indefinitely on a shelf.

The collection spans facial serums and moisturizers, cleansers and treatments, shampoo and conditioner, leave-in hair mist, body wash and lotion, body oil, face and body scrub, gentle baby wash, baby shampoo, baby lotion, foaming baby wash, CC cream, mascara, matte lipstick, micellar water, makeup remover, and hand-poured soy wax travel candles.

All Arneux products are formulated and manufactured in Europe under European cosmetics regulation. Our formulations are developed with European laboratories that specialize in natural-origin chemistry. Our manufacturing facility holds ISO 22716 GMP certification and is a Certified B Corporation.

ECOCERT is Europe’s leading independent certification body for organic and natural cosmetics. The COSMOS standard was developed jointly by five European certification organizations and sets the global benchmark for personal care formulation. It bans parabens, silicones, synthetic fragrances, petroleum-derived ingredients, PEGs, and over 2,500 other substances commonly found in conventional beauty products. Every Arneux product is certified to either COSMOS Natural or COSMOS Organic level. The certification is renewed annually through independent inspection.

Both levels require full ingredient transparency, sustainable sourcing, and environmentally responsible manufacturing. Both ban the same list of prohibited substances. The Organic tier adds a minimum percentage of certified organic agricultural ingredients in the formula. Our baby care products and select adult products carry COSMOS Organic certification. All other products carry COSMOS Natural.

Most Arneux products carry 100% natural origin content. This means every ingredient in the formula can be traced to a natural source: plants, minerals, or naturally derived processes. This is a higher standard of ingredient restraint than certified organic, which typically requires a minimum percentage of organic agricultural ingredients rather than measuring the entire formula. When a product reaches 100% natural origin, there is nowhere for unnecessary ingredients to hide.

All Arneux formulas exclude parabens, silicones, synthetic fragrances, petroleum-derived ingredients, PEGs, sulfates, phthalates, mineral oils, and artificial colorants. In total, more than 2,500 substances commonly found in conventional beauty products are excluded. These exclusions are not voluntary preferences. They are mandated by the ECOCERT COSMOS standard and independently verified.

The complete INCI (International Nomenclature of Cosmetic Ingredients) list for every product is available on its product page under the Ingredients section. If you have any questions about a specific ingredient, please contact us.

No. Arneux does not test on animals. In accordance with European cosmetics regulation, animal testing for cosmetic products and ingredients has been prohibited in the European Union since 2013. The ECOCERT COSMOS standard additionally requires that no animal testing is conducted at any stage of product development.

The majority of Arneux products are vegan. A small number of formulas contain beeswax or other naturally derived animal-origin ingredients such as lanolin. The full ingredient list on each product page will confirm whether a product is suitable for a vegan routine. If you are unsure, contact us and we will confirm.

Several Arneux products are specifically formulated for sensitive and reactive skin. REST is a fragrance-free overnight cream made for sensitivity. SHIELD is a prebiotic barrier serum that supports the skin’s microbiome. DEW is an oil-free gel for combination and blemish-prone skin. All products are dermatologically tested. If you have a specific skin concern or known allergy, we recommend reviewing the full ingredient list on the product page before use, or contacting us for guidance.

Arneux products are formulated without retinol, parabens, and synthetic ingredients commonly flagged during pregnancy. However, we always recommend consulting your healthcare provider before introducing new products into your routine during pregnancy or while breastfeeding.

Unopened Arneux products have a shelf life of 30 months from the date of manufacture. Once opened, the Period After Opening (PAO) is indicated on each product by a small jar icon with a number. Most products have a PAO of 6 to 12 months. We recommend using products within this period for optimal performance.

Store Arneux products in a cool, dry place away from direct sunlight. There is no need to refrigerate any product unless you prefer a cooling sensation during application. Candles should be stored upright and away from heat sources.